Frequently Asked Questions
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How long will I wait for my video?
For weddings, delivery is between 16-30 weeks. For other projects, turnaround time varies depending on the scope.
Will my video be posted on social media or your website?
Only if you give us permission. If you’d prefer it not to be uploaded, we’ll respect that. Please note: even if you give us permission, it doesn’t guarantee we’ll upload it.
Do I need to pay a deposit?
Yes. A 50% booking fee is required to secure your booking. Your date is only confirmed once the booking fee is paid. Until then, the date remains open to other clients. The remaining balance will be due one week before the shoot.
Do you offer discounts?
No.
When do you start editing my video?
We edit in the order projects were filmed. We’ll usually notify you once we begin editing your video.
My wedding is on a public holiday or long weekend. Is there an extra charge?
No.
Do I have a say in the creative process?
The creative direction is generally up to us, but we welcome your ideas and consider them in the process. If you have specific shots you want, we’ll make sure to try them out.
Do you shoot alone?
No. We always work with 2 videographers and 1 assistant.
What does Full Day Wedding Coverage include?
All details are explained in our wedding packages.
Can I get the raw footage?
No, we only deliver the final edited videos.
How will my video be delivered?
Videos are delivered on a USB drive. Shorter videos may also be sent via Google Drive.
How far in advance should I book?
As soon as possible — dates fill up quickly.
Do you do pre-wedding meetings?
Not anymore. Najmie will call you in the week leading up to the wedding.
Do you travel for weddings outside of Cape Town?
Yes! We do travel for weddings. Travel costs (flights, accommodation, car) for 2 videographers and 1 assistant are covered by the client. An additional fee applies.
What happens if you can’t make it due to an emergency?
In the extremely unlikely case of illness or an unavoidable catastrophe, we’ll do our best to arrange a replacement filmmaker from our network. If that’s not possible, our contract terms apply.
How many hours of coverage do you provide?
Our standard wedding coverage is 10 hours. Additional hours are available at our overtime rate
Do you work alongside photographers?
Yes, absolutely. We’re used to collaborating with photographers to make sure both photo and video coverage run smoothly.
Do you record audio (vows, speeches, etc.)?
Yes. We use professional audio equipment to capture vows, speeches, and other key moments clearly.
Can we choose the music for our wedding film?
You’re welcome to share your music preferences, and we’ll try to match the style as closely as possible. This is not always possible.
How do you back up the footage?
We take backups seriously. All footage is copied onto two seperate hard drives to keep your memories safe.
