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Frequiently Asked questions


How long will I wait for my Video?

For Weddings, 6-13 months. For other videos, it will vary on the project.

Will you be putting my video on Social Media or your Website?

If you request it to not be uploaded, we are okay with not uploading. However please note that in the case where you do give permission to us to upload the video on our social media, does not mean we will upload it.

Do I need to pay a deposit?

Yes, with every shoot we require 50% of the total amount.  Your booking is only confirmed once the deposit has been received in our bank account/ you paid us cash.  If you have not yet paid your deposit, then the date you would like to book with us is then available to any other person wanting to book that date. The remaining 50% balance is due upon completion of your video and will be delivered after payment has been made.

Do you offer discounts?

No, we do not.

When do you start editing my video?

​We edit the videos in the order we filmed it. We will most likely notify you once we have begun editing your project.

My wedding is on a public holiday or over a long weekend, is there an additional charge?


Do I have a say in the Creative process of the video?

We generally do not give my clients any say in the creative process but we definitely allow them to express their ideas and we keep those in mind. If you need specific shots then yes, those we will not miss.

Do you shoot alone?

Nope. Always 2 shooters and 1 assistant. Sometimes up to 4 depending on the project.

What does your Full Day Wedding Coverage include?

This is all explained on our wedding Price list

Can I get all the RAW footage you shoot?


What Delivery Method do you use?

We deliver all our videos to my Clients’ on a USB memory stick. we do NOT deliver using DVDs. For shorter Videos, we send them to you via WeTransfer/Google Drive.

How long in advance should I book?​


Do you do Pre-Wedding meetings?

Due to COVID-19 and our mother having cancer, we no longer do pre-wedding meetings. We do however have a call with the client before the event to run over the schedule and answer any questions.

If you have any other questions, feel free to contact us